Refund and Returns Policy
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Refund and Returns Policy

Returns:

Accepted within 7 days of delivery if perfume is 90% full and product is undamaged.
Unsatisfied with your scent? Our return policy follows the Sunnah. We accept returns for any perfume that you are unsatisfied with.

Refunds:

Full refund via agreed payment method (discussed via WhatsApp customer service).

Return Shipping Cost:

Customer responsible for return shipping costs.

Process:

Contact us within 7 days of your pruchase to initiate return.

Note:

Please allow 5-6 working days for processing your return and refund request.

Help us improve:

Kindly tell us the reason for your return.

Damaged or Leaked Products:

If your product is leaked or damaged, kindly send proof to our WhatsApp customer service.

Need help?

Contact us at 03712072122 for questions related to refunds and returns.